Privacy Policy

Information we may collect

The information handled by an online casino can vary depending on the services you use, the information you provide and the checks required for your account. Spinit Casino may collect information directly from you, automatically from your device or through service providers supporting the website. We seek to collect information that is relevant to operating the service and meeting our legal and security responsibilities.

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Information we may collect How we use information Sharing, security and retention Cookies and your privacy choices

Account and identity information

When you register or update an account, we may handle details such as your name, date of birth, contact details, login information, account preferences and information about your use of the service. We may also handle information needed to confirm that an account belongs to the person using it. This can include identity or address information and verification documents where checks are required.

Payments and transactions

We may record payment and transaction information connected with your account. This may include deposits, withdrawals, gaming activity, transaction dates, amounts, payment method details and related status information. Payment information may be processed with payment providers, and we may receive confirmation or limited details needed to complete and reconcile a transaction. We do not necessarily receive or store every detail held by a payment provider.

Device, usage and cookie information

When you visit or use the website, technical information may be collected automatically. This can include your IP address, browser type, operating system, device identifiers, language settings, pages viewed, links selected, access times and general interaction information. We may also use cookies and similar technologies to remember preferences, support account functions, understand website use and help protect the service.

Communications and support records

If you contact us, we may keep a record of your enquiry, account details used to verify you and the information needed to respond. We may also record preferences about communications, including whether you have agreed to receive marketing messages.

How we use information

Personal information may be used for the following purposes. We will generally use information only where it is reasonably connected with providing the service, protecting users, meeting obligations or communicating with you.

To create, maintain and administer your account.
To provide casino services, process requests and keep account information accurate.
To verify your identity, age, location or account details where checks are required.
To process deposits, withdrawals and other account transactions.
To detect, prevent and investigate fraud, money laundering, account misuse, collusion, unlawful activity and other security risks.
To meet applicable legal, regulatory, responsible gambling and record-keeping obligations.
To provide customer support, respond to enquiries and resolve complaints or disputes.
To monitor, test and improve the performance, security and usability of the website.
To personalise website settings and remember selected preferences.
To send service messages, account notices and other communications necessary to operate the account.
To send promotional communications where permitted and where you have provided consent or another valid basis applies.
To establish, exercise or defend legal rights and to protect the interests of the website, its users and relevant service providers.

Where information is used for marketing, you can withdraw your consent or change your communication preferences. Stopping marketing messages will not prevent us from sending important service, security or account communications.

Sharing, security and retention

Spinit Casino may share relevant information with trusted providers that help operate the website and deliver services. Depending on the circumstances, these providers may support payment processing, identity and verification checks, fraud prevention, customer support, information technology, website hosting, analytics, communications or security. Providers should receive only information reasonably needed for their role and may be required to handle it securely.

Information may also be disclosed where necessary to comply with a legal obligation, respond to a lawful request, protect users, investigate suspected misconduct, enforce applicable terms or establish and defend legal claims. If the website or its operations change, information may be transferred as part of a business or service transition, subject to appropriate handling requirements.

We use reasonable administrative, technical and organisational measures designed to protect personal information from unauthorised access, alteration, disclosure, loss or misuse. These measures may include access controls, authentication processes, monitoring and secure handling procedures. No online system can be guaranteed completely secure, so you should use a strong password, keep login details private and contact support promptly if you suspect unauthorised account activity.

We keep information for as long as it is needed for the purposes described in this policy, to provide services, resolve issues, protect the website and meet applicable obligations. Some account, identity, payment and transaction records must be kept for a period required by law even after an account is closed. When information is no longer required, it may be securely deleted, anonymised or otherwise handled in accordance with applicable requirements.

International handling

Some providers supporting the website may handle information in locations outside Australia. Where this occurs, information may be subject to the laws of the relevant location. We take reasonable steps to use suitable providers and protections when information is handled across borders, while recognising that privacy rights and legal protections can differ between countries.

Cookies and your privacy choices

Cookies are small files or similar technologies placed on your device when you visit a website. Some are necessary for features such as account access, security, session management and transaction functions. Other cookies may help us remember preferences, understand how visitors use the website, measure performance or support relevant communications.

You can manage or restrict cookies through your browser settings. Your browser may allow you to delete existing cookies, block some or all cookies, or receive a notification before a cookie is stored. If you block essential cookies, parts of the website may not work properly, and some account or transaction functions may be unavailable.

Your data rights

Depending on your circumstances and applicable privacy requirements, you may have rights relating to the personal information we hold about you. These may include requesting access to your information, asking for inaccurate or incomplete information to be corrected, requesting deletion of information where it is no longer required or where another valid basis applies, and withdrawing consent to marketing communications.

To exercise these rights or ask a privacy question, contact support@spinit-casino.click. Please provide enough information for us to understand your request and verify that you are the account holder or otherwise authorised to make it. We may need to ask for additional information before responding, particularly where a request involves account security or confidential information.

We will consider requests within a reasonable time and explain any applicable steps or limitations. A request to delete information may not apply to records that we are required to retain by law, need to keep for security, dispute resolution or legal claims, or must preserve for other legitimate purposes. Withdrawing marketing consent will not affect processing that is necessary to operate your account or meet legal obligations.

Policy updates and questions

This Privacy Policy may be updated from time to time to reflect changes in the website, services, technology or applicable requirements. The latest version will be made available on this page, and material changes may be highlighted where appropriate. You should review the policy periodically so you remain informed about how information is handled.

If you have a question about this policy, believe your information has been handled incorrectly or want to make a data rights request, please contact support@spinit-casino.click. We will review your concern and take reasonable steps to respond and address any verified issue.

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